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The success of any help desk relies on the ability to connect all systems in order to process customer concerns such as issues, incidents, bugs, etc. When two teams are working with Freshdesk and Jira, they have to find a way to consolidate data ...
We’ve made a move—and it’s all about your Exalate experience! Our old Confluence-based community was starting to show its age and couldn’t keep up with our growing community’s needs, so we’ve packed up and upgraded to Discourse. This move brings better c ...
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