ServicesPremier + Cloud EnhancementPremier supportStandard Support
Price $13,968 $9,948 Free
Assistance 10h of Configuration Assistance 10h Solution/implementation assistance Included for every customer with visual or script mode connection
Onboarding
Installation and first sync setup
Configuration Assistance
Issues during Installation and upgrades
Configuration assistance
Implementation and Maintenance of Exalate connections
Troubleshooting
Workarounds for synchronization issues
Workaround in case of bugs
Handling of unexpected issues
Designated support specialists
Access to the support team via Slack
Regular sync Meetings
Dedicated Support Engineer
Response Times
24*7 support for critical issues
Initial response time for critical production issues
2h
2h
next business day
Progress reporting of critical production issues
2h
2h
4h
Cloud Enhancement
3-fold infrastructure
Proactive monitoring and alerting
Pinning of version
Enhanced resource profile
Custom git repository access
PlansFree PlanPremium PlanEnterprise
Learn more Start now Free forever Start for free Request pricing Request quote Tailored to your needs
One-way Integration
Two-way Integration
Manual Sync
Automatic sync
Real-time sync / Polling
Bulk Exalate
Bulk Connect
Unlimited Triggers
Unlimited Connections
Unexalate & Reconnect
Handing Deleted Entities
Error Handling
Sync Queue Monitoring
Unlimited Transactions & Entities
up to 1000 new issues/mo
Sync Standard & Custom Fields
summary, description, comments, attachments
Entire list of supported fields here.
Entire list of supported fields here.
Basic Mode
Visual Mode
Script Mode
Deep-Ticket Integration
Workflow Orchestration
Internal Comments
Rich Text Formatting Carry-over
Hierarchy
Users
Comment Impersonation Feature
Priority
Labels & Tags
Additional Nodes for Staging
1 extra node per license
2 extra nodes per license
Exalate On-premise Hosting (Private Connections)
Dedicated Status Page
Pinning of Versions & Version Control
Custom Disk Space
500 MB
1 GB
Custom size
Custom Git Repo
Support
Documentation
Community
Standard Support
Premier Support
Troubleshooting Sessions
Real-time Jira Sync
  • Real-time status updates on critical issues
  • No manual errors with automatic sync
  • Sync information uni or bi-directionally
  • Accurate and consistent information for the right stakeholders
  • Start sync automatically after down times
Triggers for an Automated Integration
  • Native query language triggers for automatic information flow.
  • Fine-grained JQL triggers for syncing issues and sprints.
  • Edit triggers anytime without disrupting the sync
  • Triggers present on both integrating sides for advanced independent control.
Bulk Operations
  • Sync multiple issues together based on conditions you set.
  • Connect existing issues with remote entities.
  • Advanced control over bulk syncing.
  • Choose to sync existing comments, attachments or worklogs.
Custom Data Mapping Rules
  • Custom mappings with just a few lines of code (with groovy-scripts).
  • Map statuses, issue types, priorities the way you want.
  • Handle formatting differences between Jira and other platforms
  • Control the sync between multiple Jira projects and instances.
  • Fine-tune the data mapping independently for both outgoing and incoming information
Nevaris
Real-time Jira Sync
  • Real-time status updates on critical issues
  • No manual errors with automatic sync
  • Sync information uni or bi-directionally
  • Accurate and consistent information for the right stakeholders
  • Start sync automatically after down times
Triggers for an Automated Integration
  • Native query language triggers for automatic information flow.
  • Fine-grained JQL triggers for syncing issues and sprints.
  • Edit triggers anytime without disrupting the sync
  • Triggers present on both integrating sides for advanced independent control.
Bulk Operations
  • Sync multiple issues together based on conditions you set.
  • Connect existing issues with remote entities.
  • Advanced control over bulk syncing.
  • Choose to sync existing comments, attachments or worklogs.
Custom Data Mapping Rules
  • Custom mappings with just a few lines of code (with groovy-scripts).
  • Map statuses, issue types, priorities the way you want.
  • Handle formatting differences between Jira and other platforms
  • Control the sync between multiple Jira projects and instances.
  • Fine-tune the data mapping independently for both outgoing and incoming information
Nevaris

Test 2

Real-time Jira Sync
  • Real-time status updates on critical issues
  • No manual errors with automatic sync
  • Sync information uni or bi-directionally
  • Accurate and consistent information for the right stakeholders
  • Start sync automatically after down times
Triggers for an Automated Integration
  • Native query language triggers for automatic information flow.
  • Fine-grained JQL triggers for syncing issues and sprints.
  • Edit triggers anytime without disrupting the sync
  • Triggers present on both integrating sides for advanced independent control.
Bulk Operations
  • Sync multiple issues together based on conditions you set.
  • Connect existing issues with remote entities.
  • Advanced control over bulk syncing.
  • Choose to sync existing comments, attachments or worklogs.
Custom Data Mapping Rules
  • Custom mappings with just a few lines of code (with groovy-scripts).
  • Map statuses, issue types, priorities the way you want.
  • Handle formatting differences between Jira and other platforms
  • Control the sync between multiple Jira projects and instances.
  • Fine-tune the data mapping independently for both outgoing and incoming information
Nevaris