Ugochukwu Ezenduka
Technical Content Writer
I write about technology using words that my niece would understand. With a Master’s Degree in Engineering, I’ve mastered the craft of breaking down complex concepts in digestible language.
Away from my writing desk, I play football, reminisce about Kyiv, and travel with my camera.
Articles by Author
8 Jira-Salesforce Integration Use Cases to Streamline Sales & Support Teams
How to Integrate Jira and ServiceNow: 12 Real-World Enterprise ITSM Use Cases
The Best Ways to Connect Multiple Jira Instances in 2026
8 Best Freshservice Connectors for IT Service Management
The Complete 2026 Guide to Jira Service Management and Azure DevOps Integration
The Best Atlassian Marketplace Apps For Jira Integration in 2026: Template vs. Script-based Solutions
A 2026 Guide to Setting Up a Freshservice Freshdesk Integration
Freshservice Zendesk Integration [2026]: A Guide to Streamline IT and Customer Support Collaboration
Freshservice Azure DevOps Integration [2026]: The Complete Guide for ITSM and Agile Teams
How to Sync Change Requests Between Jira and ServiceNow
How Freshservice Salesforce Integration Unifies Sales and Support Operations in 2026
How to Set Up a Freshservice ServiceNow Integration: The Complete 2026 Guide
How to Use AI to Sync Statuses and Custom Fields between Jira and Zendesk
Integration or Automation: When To Use What (And Why)?
How to Sync Custom Fields from Zendesk to ServiceNow
How to Sync Inline Images Between Freshdesk and Jira
The Best ITSM Integration Tools For Connecting Disparate Systems in 2026
Exalate Launches a New Dashboard to Simplify Monitoring
The Complete Guide to Automated Incident Management For Teams
How a Financial Services Provider Improved their Customer Experience with a Zendesk ServiceNow Integration
How Freshservice Jira Integration Elevates Service Management in 2026
How to Automate Your Integration For Smarter Business Workflows
How to Sync Sprints Between Jira Cloud and Azure DevOps
Freshdesk Zendesk Integration For Smoother Ticket Management
How To Use Freshdesk Salesforce Integration For Better Sales [2026]
Freshdesk Azure DevOps Integration [2026]: A Recipe For Happy Users
Freshdesk ServiceNow Integration [2026]: Bring Your Support and IT Teams Together
How Exalate Helped A Client Cut Ticket Routing Time from Hours to Minutes
Keeping Customers and Partners Satisfied with Jira Service Management Salesforce Integration
How to Sync Task Lists and Assignee between Jira and GitHub
How Jira Service Management Integration with ServiceNow Can Save Your Service Delivery in 2026
How ServiceNow Third-Party Integration Simplifies ITSM Processes in 2026
How to a Sync Single Salesforce Case to Multiple Jira Projects
Perfecting the Multi-Platform Integration Strategy For Companies
How to Sync Date and Time Formats between Azure DevOps Jira Cloud
How to Sync Domain-Separated ServiceNow Instances With Jira
Grow Your Network with the Best Jira Integration Tools in 2026
How to Sync Side Conversations between Zendesk and Jira
Why Cross-Platform Integration is the New Wave for Organizations
How Business Process Automation Improves Workflows and Processes
How to Sync Area and Iteration Paths Between Jira and Azure DevOps
The Ultimate Guide to Freshdesk Jira Integration [2026]
How AI-powered Jira ServiceNow Integration Can Transform Your Workflow in 2026
How to Implement Enterprise Applications Integration Between Systems
Jira GitHub Issues Integration: A Practical Guide [2026]
How Companies Benefit from AI-Powered Jira Azure DevOps Integration [2026]
How to Sync Statuses and Custom Fields between Zendesk and Salesforce
How EBU Increased Process Speed with Secure and Automated Integration Between Jira and Azure DevOps
How Qualco Used Exalate To Cut Down Average Incident Resolution Time
The Benefits and Implementation of a Salesforce Jira Connector in 2026
How a ServiceNow Jira Connector Can Improve Workflows in 2026
How to Sync Priority in Jira to a Picklist Custom Field in Azure DevOps
Everything You Need to Know About ServiceNow Data Integration in 2026
How to Sync Statuses and Custom Fields Between GitHub and Salesforce
Enterprise Application Integration Platforms [2026]: Definition, Benefits, Types
How Embedded iPaaS Can Improve Your Business Processes and Collaborations
The Best Salesforce Integration Apps for Business Productivity in 2026
How a Leading Managed Security Service Provider Enhanced Cybersecurity Operations with Exalate, Integrating 500+ Tickets Monthly
ServiceNow Connectors [2026]: How To Keep Systems and Companies Connected
Best MuleSoft Alternatives for Business Process Integration in 2026: Top Picks Compared
How to Sync Statuses Between Zendesk and Jira
How Vodafone Optimized its Operational Efficiency and Costs through Automating Cross-company Integration with Exalate
How to Integrate Jira Service Management with Jira Software: Complete 2026 Guide
How LF Logistics Uses Exalate to Streamline Processes Between Their Call Center and Support Teams
How a Salesforce Connector Can Extend Your CRM Functionality in 2026
How to Connect Multiple Jira Instances For Efficient Collaborations [2026]
How to Implement Jira Work Sync For Smooth Collaborations Between Teams [2026]
Perfecting Legacy System Integration For Better Connectivity
Tasktop Alternatives in 2026: How to Choose the Best Integration Solution for Cross-Company Collaboration
How to Sync Statuses & Custom Fields Between Salesforce and Jira
The Best ConnectALL Alternatives for Enterprise Integration in 2026
How To Map and Sync Statuses and Correlation Details Between Azure DevOps and ServiceNow
The Reality of Business Process Integration in 2026
Help Desk Integration: Improve User Experience
How to Implement a Two-Way Integration Between Platforms
ScriptRunner Connect vs Exalate for Jira Integration: Which Tool Fits Your Use Case?
Comparing GitHub for Jira and Exalate: Who’s the Winner in 2026?
Integration Outsourcing is The Future: Here is Why You Need It
Exploring the Working Principles of Service Desk Integration
MSP Integration: Why It Matters for Your Business
How to Sync Custom List Fields Bi-Directionally Between Jira and Zendesk
GitHub Integrations [2026]: How to Optimize Your Workflows
How to Synchronize Epics between 2 Jira Instances
Simplify Your Business Processes with Salesforce Integration Tools in 2026
How Integration Service Providers Can Help Simplify Data Integration
Exploring the Best No-Code Integration Tools for Businesses in 2026
Exploring Ways To Implement Managed Services Integration
CISCO Smart Bonding: An Introduction
Backbone Work Sync vs. Exalate [2026]: Which Jira Integration Tool Fits Your Cross-Company Sync Needs?
An Overview of Integrated Service Management (ISM)
ZigiOps vs. Exalate for Enterprise ITSM Integration [2026]: Which Tool Fits Your Workflow?
Integration as a Service (IaaS): Everything Explained
How to Sync and Maintain Issue links, Relations, and Sub-task Mappings between Jira and Azure DevOps
How to Maintain Issue Hierarchy When Integrating Jira On-premise and Azure DevOps
Zendesk Integrations [2026]: Streamline Teams Working in Zendesk and Other Tools
How an Innovative Fintech Startup Uses Exalate to Fine-Tune Collaboration Between Teams
How to Update a Salesforce Account from a Jira Custom Field
Salesforce Data Integration [2026]: Definition, Challenges, Benefits, and Implementation
The Comprehensive iPaaS Guide: Definitions, Benefits, Examples
How SaaS Integration Can Improve Your Business Processes
How to Use ScriptRunner to Automatically Exalate Subtasks Whenever a Parent is Exalated?
Salesforce Third-Party Integration [2026]: Set up a Bidirectional Sync between Salesforce and Other Tools
How to Build an Effective SIAM Operating Model
ServiceNow to ServiceNow Integration: How to Set up a Two-Way Sync in 2026
Jira Azure DevOps Integration: The Complete Step-by-Step 2026 Guide
How to Use Exalate to Synchronize Insight Objects
How to Set Up a ServiceNow Azure DevOps Integration: The 2026 Step-by-Step Guide
Sustaining an Effective Collaboration in Time of Remote Work
